"My fiancé and I had the most enjoyable experience at The Dump. Our sales person was most helpful and kind. She wanted what was truly best for our new investment. Your customer service was just as helpful and efficient when we had to change part of our order. In a whole The Dump staff was excellent making our day enjoyable and easy. Thanks for making great quality furniture affordable and fun! We've definitely been DUMPED!!!" - Dallas, TX

"I recently visited your Dallas store and loved your selection and store concept." - Dallas, TX

"The Sales Associate was most helpful and went the extra mile to assist me with finding the perfect bedroom furniture and making the financing application work for me. He stayed an hour late on Friday night to assist me. He is terrific!" - Dallas, TX

"Can't wait to come see the store! Welcome to Dallas." - Dallas, TX

"ADVERTISING/PROMOS ARE AWESOME. LOVE IT." - Dallas, TX

"We loved your store in Houston, when are you opening here in Dallas?" - Dallas, TX

"Very excited about the new store." - Dallas, TX

"I look forward to being one of your customers." - Dallas, TX

"My family and I were in there Sunday the 4th and we were amazed at how many beautiful pieces you carry. We walked in the store with no intentions of buying, we were just looking to see what you have and we walked out of the store having purchased 2 sofas, a loveseat, chair, and ottoman. We were helped by one of your salespersons, she was WONDERFUL! We'll definitely be back in soon!." - Dallas, TX

"I love the furniture. You carry unique pieces at wonderful prices. Not the every day cookie cutter furniture seen elsewhere. We've been needing a store like yours." - Dallas, TX

"I received 100% customer service complete satisfaction, the sales person in the bedroom furnishings department. I am going to recommend all of my friends and relatives to your store so that the salesperson will help them to make a choice in choosing their exclusive bedroom furniture. She should be awarded!" - Dallas, TX

"First visit today and spent 2 hours checking out. Met a terrific salesperson. I didn't buy one item, but had my friend who did and she is delighted. I will return because I love this store!! Great prices, except for accessories. They were more than what I am use to paying for samples. Ultimately, however, I would say, The Dump is downright delightful, y'all!" - Dallas, TX

"What a store! Finally a place to get nice furniture at a reasonable price! Even though there were no prices on the website, it forced me to come in, and I am glad I did! Got so much for my hard earned money!" - Dallas, TX

"We went to The Dump not expecting to purchase anything, but only to look. Your friendly salesperson, helped us find exactly what we have been looking for for the past 18 months! We left having purchased everything we need for our house. We will be back! We love the unique selection for an affordable price and the customer service is impressive! She was not pushy but helpful and friendly! We are recommending The Dump to all our friends and family. Thank you!" - Dallas, TX

"I will be back!! After my first visit, I can say, "If You Don't Buy At "The Dump" - Why You've Paid Waaaay Too Much!!!" - Dallas, TX

"I had the pleasure of meeting one of your salespersons at the pre-grand opening of your Dallas store. We had a conversation regarding the effectiveness of your advertising and how far the average customer drove to get to your stores. We ended up purchasing some furniture later that weekend from your store….then drove back last weekend to purchase some more. The furniture was just delivered and it looks terrific. My wife was especially impressed with how careful your delivery team was when they delivered. Wish you all the best and hope to keep in touch." - Dallas, TX

"Just wanted to send some feedback about the delivery team that you sent to my home last Thursday April 5th. You should commend them on the great job that they did with my delivery. They were running a little bit late so they called and let me know about it, called me when they finished the delivery before mine and did a great job making sure the furniture was delivered and placed in our bedroom and that we were happy with the service. They were courteous, friendly and professional. I manage a service delivery organization and recognize hard woorking professional people. Lots of people complain about things, but few take the time to compliment folks when they deserve it. Please express my thanks to them. If all of your staff is like this team, you should get very few complaints and lots of repeat business. Have a great day." - Dallas, TX

"I wanted to take this opportunity to tell you what a wonderful experience I had making my purchase at The Dump. Your salesman made it a great experience. He was very proffessional and knowledgable. He helped me throughout the process and made it an enjoyable experience. I am in the Designer business and know how rare it is to work with a truly professional salesperson. You are fortunate to have salesmen as a representative for your company." - Dallas, TX

"Our salesman was very helpful, professional and polite. He assisted us throughout the entire shopping process from selection to delivery. He is truly a credit to your organization. It is our sincerest hope that you pass on our thanks to him as he was one of the best sales people that has ever assisted us." - Dallas, TX

"I shopped in your store this past weekend. I was impressed with your products but want you to know that I was even more impressed with the Salesman that assisted us. He was very professional, knowledgable and truly had our best interest in mind. He listened to our needs and asked questions that helped us so much in coming to a decision on our purchase. He made us feel as if what we wanted was important and made us feel that we had a real professional helping us. This is a large purchase and to find a truly customer focused salesman was a delight. He is a true credit to your store and you can be sure that we will be making our purchases from the Dump. He helped us realize the value of what we were getting and we left with the confidence that we made the right choice. Please let him know how much we appreciated working with a real professional and that it will assure him a continued customer in the future when we close on our home." - Dallas, TX

"I love the store and the selection of products you have to offer. I was so impressed that I returned to the store with my cousin in tow, the same day to introduce them to yoour store. They had some bad reviews from some others about your store. They too were pleased and made a purchase while there and vow to make more purchases. Thank you." - Dallas, TX

"We live in San Antonio Tx. and came into your Dallas Store on 6-30-07. We purchased a sectional sofa set and the corner unit wouldn't fit into our trailer so the men on the loading dock went above and beyond when wrapping the unit in plastic and cardboard so it wouldn't get wet on our drive back home. It worked!! It arrived safe and dry. In addition to that, when we unwrapped everything, we were missing a cushion. We contacted our sales associate and she went in on her day off to make sure the cushion got shipped to us immediately! We received it the next day. Kudos to customer service from POS to delivery and beyond. We will be more than happy to shop at your store again. Thank you."- Dallas, TX

"I had a problem with a boxspring I purchased in March 2007. Your sales associate in bedding worked with me to get the problem fixed quickly & efficiently. Then your sales associate in delivery set up the delivery the very next day. I am so very pleased with the customer service I received from The Dump!!! Keep up the great work!" - Dallas, TX

"We recently had the pleasure of working with one of your sales associates at your Irving location and purchased over $3000 of furniture for our new hope. His support and patience was noteworthy. This is our second major interaction with your store. We move here from PA where we frequented the Oaks location. Our initial move there cost us $5000 at your store. Your fairness in pricing keeps us returning. I am sure our future will keep us shopping at the Dump. Thank you!" - Dallas, TX

"My sales associate was extraordinary to work with. I had been discouraged from applying for credit by a previous associate and was on my way out the store when the sales associate stopped me and asked if I needed help. I explained my situation to her, and she was courteous, timely and most of all helpful. I was approved for credit for the dining set I wanted and I received my dining set this evening, and I just wanted to comment that our sales associate has inspired me to be a Dump customer in the future, and I will always remember her name and she will always be the associate I ask to see when I come in to the store. The Dump needs more employees like our sales associate, she is an absolute sweetheart. Thanks!"- Dallas, TX

"The gentlemen who delivered our bedroom furniture were the best! We were the next to last delivery on a cold, rainy Saturday night, and they delivered and set up our furniture as if we were the first stop of the day. The men were very professional and courteous, and took extra care to make sure everything was to our satisfaction. Their professionalism made an enjoyable experience shopping at The Dump even better. I hope they will receive some recognition for their superior service." - Dallas, TX

"Same day delivery was wonderful! The two delivery guys got my bed set up in a short amount of time! Thanks so much for your prompt service!" - Houston, TX

"We had a wonderful experience with your sales associate. He was courteous and generally helpful to us by showing us around the store and giving us information about The Dump and the different funiture companies your store deals with." - Houston, TX

"They did a great job with the delivery of our bedroom furniture (bed frame, 2 night stands, chest and dresser with mirror). They called when they were on their way and arrived promptly and the set up was quick. Thanks!" - Houston, TX

"I purchased a leather sofa set this weekend at your store. The leather set was delivered to my home on Sunday. WE LOVE IT !!! AND WHAT GREAT SERVICE!!!" - Houston, TX

"My husband and I experienced the BEST customer service we have had in years. We have been to The Dump twice and have yet to walk away un-satisfied…..with detail and friendliness you don't find anymore." - Houston, TX

"You guys are doing a great job here in Houston." - Houston, TX

"Just want to thank customer service for the Great experience!...thank you guys for making me and my daughter feel good. Keep up the good work and thanks again!" - Houston, TX

"Delivery men, S.O. and Jeff did an outstanding job. The installation took a bit longer than normal because we had to remove the stair bannister and door frame to get the furniture in. Both men were very patient and very polite. You are most fortunate to have them as your employees and we greatly appreciate their help." - Houston, TX

"You have a wonderful delivery man. I was so impressed with his professional behavior. He was very concerned that I was happy with my new furniture and even moved it around a few times once he got it into my apartment, which is on the 3rd floor. He was kind and courteous as well. I just cannot say enough great things about him. You should be proud to have such a magnificent employee representing your wonderful Company. Thanks." - Houston, TX

"Your delivery men delivered our furniture and were very courteous and professional. We have a very small stairwell and they tried everything possible to get our new furniture up the stairs. I just would not fit. After trying for about 30 minutes we came to the conclusion that we would have to take off the banister of the stairs to be able to get this to work. Both were very helpful with suggestions and even gave me a hand when one of the screws would not come out of the banister post. They patiently waited while I disassembled my stair banister (which took over two hours) and then continued with the delivery. Their cheerful and helpful attitude was much appreciated. These two men are a great asset to your company." - Houston, TX

"This communique is a commendation for one of your salesmen in your customer service department. She is truly dedicated to her work and committed to giving "her clients" the best service possible. Last week when I called to explain my problem to her, she immediately set about to rectify it and stayed with the job until it was completed. She is gracious, concerned, and extremely conscientious about her duties and her responsibility to her customer. If every person that The Dump hires is as devoted as this salesman, your company will go far. Please tell her, a very big "Thank you!!" - Houston, TX

"My wife and I purchased two large area rugs this past weekend through one of your sales associates and want you to know that he was absolutely wonderful. Very knowledgable and very kind. We probably had him pull down 6 to 7 different large rugs and he never appeared put-out. He was not only professional, but appropriately personal. Spending money is not easy for us, and thus we take a long time to make decisions. This did not bother our sales associate, he just kept helping us come up with ideas and options. Not pushy, not hard sell, not disinterested. In fact, we got two different rugs home that night and decided we wanted a different one that we passed up. Even though he doesn't work on Mondays, he gave us his cell phone number so that he could help us make the exchange while he had a day of doctor appointments. Now that's customer service. Please express our thanks and satisfaction!" - Houston, TX

"Our associate and her team did a nice job of rectifying the incorrect delivery reported yesterday and still getting our furniture to us on the same day it was scheduled. I want to make sure they get recognized for a job well done." - Houston, Tx

"From selection, to our salesperson, to the two brothers who delivered my furniture the entire experience was awesome! Great selection, great people and great same day delivery. I love the quality of the furniture and the price I paid. I will recommend your store to all of my friends! Thank you and Merry Christmas." - Houston, TX

"Our trip to the Dump in Houston was a pleasant experience the sales person that helped us was knowledgeable and patient with us. Our sales associate did an excellent job and help us pickout our bedroom furniture. The delivery was made on time and the delievers were patient and completed the setup nicely. I will come back to the Dump for all my needs thanks to all who helped us." - Houston, TX

"I saw your TV ad over the 4th of July weekend advertising your sale on memory foam mattresses. My husband and I had been considering buying a new mattress because we were not happy with the Serta mattress set we had purchased a few years ago from a local department store. I decided to contact your Oaks store by telephone, before driving up to your store from my home in Media, to inquire about the memory foam mattresses advertised in your TV spot. I had the pleasure of being connected with Doug K in the mattress department of the Oaks branch of The Dump. Doug was very helpful, knowledgeable, and extremely informative about your products, answering all of my questions, and explaining your memory foam mattresses. My husband and I drove to your store in Oaks, met Doug, and purchased a memory foam mattress from Doug. This is the first time we have ever visited The Dump. We had a very positive experience shopping in your store, and again, Doug made everything a pleasure. Thank you for advertising your products on TV and also for employing knowledgeable sales personnel – most especially Doug K. While we were in your store, we saw a couple of other furniture items we like. We expect to come back again and purchase some more items. Sincerely, Sue K" - Oaks, PA

"The mattress manager provided excellent customer service to me on a warranty return and I will gladly be patronizing your store in the future. He was trustworthy and genuinely helpful - we had no problem spending more than twice as much to replace manufacturer's warranteed mattress. Thank you for taking care of us!" - Oaks, PA

"I was in a few months back with a problem with my sofa that I had purchased from The Dump last fall. We agreed that I would bring the sofa in and you would have your furniture technician see what he could due. After a delay on my part due to the logistics of bringing a sofa 20 miles on wet roads in an open pick-up truck, I finally was able to bring the sofa in. Keeping the sofa only 2 days I was able to pick it up, and I have to say your tech guy did a fantastic job. It was not our first purchase from the Dump, and I assure you that it won't be our last. I recommend The Dump to all of my friends. Thank you very much." - Oaks, PA

"Received delivery on Tuesday 2/19 of 2 sets of sofas: a long sofa and love seat in each set. One set was by an unknown mfr. and was cranberry in color; microfibre. The other set was ivory/microfibre and by Natuzzi. We also had a Natuzzi cranberry/microfibre swivel chair delivered that day. Wanted to tell you that we were very pleased with our service on the prior Saturday, and, with the very timely delivery via Empire. The delivery men were courteous and prompt. This experience with The Dump was a good one, and we hope to do business with you again. Thanks for the GOOD furniture-buying experience." - Oaks, PA

"I wanted to take a minute and pass along some feedback from my family’s first shopping experience at The Dump, specifically the Oaks location. Your store was clean, neat, and well-lighted and most of all well staffed with friendly associates. Everywhere we went your people went out of their way to say hello and to pay special attention to our five children.. Even more so, I am extremely satisfied with the customer service and respect my family was given from our sales associate. We bought the super, fantastic mattress pads that he recommended. My wife and I have already made plans to come back to your store and take another look at living room furniture…to sum up, excellent job!" - Oaks, PA

"Hello, I just wanted to let you know how pleased I was with the sales staff and customer service at your Oaks location. My buying experience for a mattress set was so much better than the mattress stores that I will recommend the Dump to anyone I know that is looking for furniture." - Oaks, PA

"Your salesperson was incredibly pleasant and helpful! She went above and beyond to help us. What a nice experience." - Oaks, PA

"We would like to thank our sales associate at the Oaks store for great customer service. After attempting to put together a bunk bed there were numerous defective parts that we could not use to complete the assembly. Our sales associate ordered the needed parts from the manufacturer and when they did not come within the time frame he told us we called back. After learning from the manufactureer that parts could take as long as 40 days to receive he suggested we come to the store to see if he could replace our defective parts and was able to locate a new set of parts and we have since completed the bed assembly. He returned calls when promised and we feel that he provided us great customer service at a time we were very frustrated." - Oaks, PA

"Recently my fiance and I where at the dump in Levittown and we experienced the most outstanding customer service on the east coast. We will alert everybody we know about the service. We were so pleased we are now planning to refurnish our house. Thanks for being the best." - Langhorne, PA

"I wanted to thank two employees that work at The Dump in Langhorne. There had been a mix-up in my order and they provided fabulous customer service. I was treated with respect and consideration throughout the entire transaction. I was surprised at want an emotional experience buying a dining room table could be. They were a great team and made sure I left the store feeling more than satisfied. I will most certainly return for future purchases! Thank you!" - Langhorne, PA

"Thank you so much for your updates... I have to admit - I'm thoroughly impressed with the customer service that I have received from you. You have been very courteous and thoughtful, and always return a phone call or e-mail quickly. Do you have any idea how rare that is with companies anymore? Thank you. I appreciate your help and look forward to hearing from you later." - Langhorne, PA

"It is rare to find the level of customer service today that you have provided. Your efficiency and thoroughness is refreshing. This was my first purchase from the DUMP but due to my customer service experience with you I will continue to purchase all of my furniture from your company. Please pass this message along to your supervisor as this kind of customer service should not go unnoticed." - Turnersville, PA

"Your technician took care of everything on Saturday. He was extremely helpful and professional. Now I know who to call if I ever need anything assembled. It is refreshing to know there are still some retailers who continue to provide excellent service after the sale is made. I will not hesitate to recommend The Dump to all my friends and neighbors." - Turnersville, PA

"I am writing to let you know that I have had the most amazing experience with The Dump. I work for a very high-end designer and purchase from many NY based showrooms and never have I had such treatment as I did at The Dump. My salesman and his manager were knowledgable, friendly, and not pushy. Even your delivery men were very professional, timely, and provided a courtesy call. I just wanted to thank you and your staff for your wonderful treatment! You can be sure I will recommend you to my budgeted clients and continue to shop myself!" - Turnersville, NJ

"I would like to extend my thanks to you and your staff, for the delivery of my furniture. The two young men that delivered the items very pleasant, well mannered and prompt. After assembling the bed one of the guys noticed that the support for the box spring and mattress were not there. After getting in touch with Mr. Trevor Davy he personally delivered them himself. Mr. Davy really went over and beyond his position to correct the problem. Since I took the time to log a complaint, I thought it only proper to let your office know when things are done right. Again, thank you so much for your attention and correction. I will continue to do business with The Dump .... Many Thanks." - Turnersville, NJ

"My husband and I just wanted to let you know how wonderful our rug buying experience at your Turnersville, NJ location was. We were impressed by the selection and quality of the rugs, the speedy checkout, but mostly by our wonderful salesperson, Anne Marie. She was the most knowledgeable salesperson we have ever encountered (and I am in sales!). Thank you very, very much. The rugs look beautiful in our home." - Turnersville, NJ

"The set I purchased was a 5-piece dining room set. I was looking at something similar at an upscale department store. The following morning I heard a radio advertisement for the Dump. I visited on a Friday after work and found this beautiful set. The salesman could not believe the value I found. The manufacture is Lexington. The table is valued at $1300, the chairs with arms are $650 and the ones without is $325. I bought the entire set for $749. We even found the matching mirror for $39 at the Dump also. The Dump is great shopping, great finds at just the right price." - Richmond, VA