Terms & Conditions

THE DUMP LUXE FACTORY OUTLET & ONLINE PURCHASE TERMS AND CONDITIONS

Sept 2022

For your convenience, we are providing the following contact text and phone numbers:

  • For day-of delivery or day-of customer pick-up questions, please text or call the store phone number provided on the front of your sales ticket.
  • For after-delivery service, please text us at 1-540-384-5041, or if you prefer you can call us at 1-800-768-0348.
  • For questions concerning your Home Furnishings Credit Company financed account, please text us or call us at 1-866-538-4489.
  • For Ecommerce information text us or call us at 1-888-818-5922.
  • You may also visit our contact us page for more options.

A La Carte Home Delivery Service:

  • Delivery service and price differ based on the type of delivery selected for items being purchased. Although we deliver to most locations in the contiguous United States, please visit our website to check delivery service availability.
  • For our D-Luxe White Glove delivery service, our Quality Assurance team carefully inspects your merchandise for manufacturing defects before we bring it to your home. We make every effort to ensure deliveries take place without damage. We ask that you report any visible manufacturing defect or any visible delivery damage while the drivers are in your home. In the event of a delivery concern our teams are instructed to call our Delivery Care Team for immediate assistance. Latent damage must be reported within 24 hours of delivery.
  • For our Swift and Simple delivery service (deliveries in furniture wrappings to your room of choice), any vendor defects, latent damage, or delivery damage must be reported within 24 hours of delivery.

A La Carte Home Delivery –

  • D-Luxe White Glove Delivery which includes:
    • Full-service delivery with placement of item(s) in room(s) of choice
    • Assembly of all item(s)
    • Removal of all boxes and debris
  • Swift & Simple Delivery which includes:
    • Placement of item(s) in room of choice
    • Assembly of item(s) not included
    • Removal of boxes and debris not included
  • Parcel Shipping – For rug shipments direct from vendor to you (e.g., UPS, FedEx, or USPS) which includes:
    • Placement of item(s) outside the front door
    • No assembly of item(s)
    • No removal of boxes and debris
    • You do not have to be present to receive delivery

Please review your sales order to confirm your selected way to receive your merchandise, as there may be different types of delivery and customer pick-up schedules on the same order.

Your Guide to Dream Delivery:
Your Dream Delivery Requirements and Must-Do’s:

  • If you are moving or closing on a new home, you must have your keys in hand.
  • Does your building/resident manager require a Certificate of Insurance? Please be sure to let us know a week prior to your scheduled delivery date so our delivery contactors may obtain the COI.
  • Adults 18+ are required to receive delivery. If no authorized adult is present during your scheduled delivery window, you will be charged an additional delivery fee and a 15% restocking fee.
  • Our delivery hours are between 8:00 am and 9:00 pm. You must be available the entire day of your scheduled delivery. We will notify you of your estimated 3- hour delivery timeframe and make every effort to deliver within that window.
  • Have your pets in a secure place away from the delivery area.
  • Have clear access to your home or apartment. Driveways and sidewalks must be safe to navigate.
  • Please make elevator reservations in advance of your delivery date.
  • Delivery that is above three flights of stairs will require advance notice and you will be charged extra in addition to the delivery service you have selected.
  • Put away valuables and fragile items that are in the path of the delivery.
  • It is important that your room is empty, and the space is ready to receive your new furniture. Delivery drivers are not able to place your newly purchased rugs, move existing furnishings or electronics, nor can they affix anything to your walls.
  • If your home has narrow doorways, staircase turns or low ceilings, you should measure these locations to ensure proper fit. The furniture must fit in the normal pathways of your home as we cannot hoist furniture to an upper floor. We do not dismantle furniture as that voids any available manufacturer’s warranty. If your furniture is unable to be fitted in the desired location, you will receive an in-store credit for the cost of the furniture (delivery fees are not eligible for the in-store credit). Furniture that is considered a “No Fit” will be assessed a 15% restocking fee.
  • Refused deliveries (including, but not limited to, no-fits, customer not-at-home and on-the-road- cancellations) shall be subject to a 15% restocking fee as well as a redelivery fee.
  • In the unlikely event damage occurs to your property, home, or business during the course of a delivery, it must be reported to our Delivery Care Team before the delivery truck leaves your premises and noted on the delivery manifest. No claims shall be allowed after the drivers have left your property.
  • If you need to schedule or change your delivery date or if you need to cancel or communicate special delivery requirements after you have finalized your purchase, please text or call your Store Guest Services office at the number on your sales order or contact us here.

Your Guide to the Perfect Customer Pick-Up:

Same-day and next-day pick-up may be available for your store or online purchase based on stock availability, store or warehouse operating hours. Please make sure your item(s) are picked up within 7 days for stock availability. If your item(s) are not in stock your sales associate will reach out to schedule your order upon availability. For store and warehouse operating hours please click here.

Perfect Pick-Up Requirements and Must-Do’s:

Perfect Pick-Up for Store Purchases:

  • You are solely responsible for the safe loading and transportation of your merchandise, including, but not limited to, providing your own blankets, furniture pads, rope, straps, and related supplies.
  • We do not load mattresses and/or box springs onto open-air vehicles (such as pick-up trucks) or uncovered trailers; loading any merchandise when, in The Dump Luxe Factory Outlet’s sole discretion and judgement, the result would be an unsafe condition; securing your load, including, but not limited to, providing rope, straps or other supplies.
  • Most merchandise will be provided to you in the factory carton and will require your assembly.
  • To ensure merchandise availability, please schedule the pick-up of your merchandise with your sales associate and make the necessary arrangements to complete the pick-up on that date.

Perfect Pick-Up for Online Purchases:

  • As a security measure, only the person who placed the order (or person designated at time of purchase) can pick up your merchandise.
  • You must bring the credit card used for the purchase and photo ID with you to the pick-up location.
  • Merchandise is typically left in the original vendor packaging for safer transport to your home.
  • You are solely responsible for the safe loading and transportation of your merchandise. The Dump Luxe Factory Outlet is not responsible for securing merchandise in your vehicle. The Dump Luxe Factory Outlet is not responsible for any negligence, transport damage, vehicle damage, vehicle accidents, or personal injuries in connection with your pick-up or return of merchandise.

All about our products, what we offer, and how we service them:

  • Stock Merchandise is our “National Bestseller” division. It is product provided from our warehouse stock and it will be in its original factory condition. In the event we determine the Stock Merchandise cannot be returned to factory condition we will replace the defective or damaged merchandise in accordance with our policies. When replacement is authorized, the warranty term of the replacement merchandise will be limited to the remaining term of the original warranty. Merchandise picked up by the customer must be returned to the purchasing location at the customer’s sole cost and expense. You agree that neither The Dump Luxe Factory Outlet nor its representatives will be liable for any delays in the delivery of replacement merchandise to you.
  • Special Orders are custom made pieces with details specified (designed ordered) by the customer. We make every effort to meet the estimated delivery date on your special order. However, our manufacturers occasionally miss their promised shipping date. As soon as we are informed of a change in the arrival date of your order, we will advise you. Special orders are subject to a 33% cancellation fee. We will service Special Orders the same as Stock Merchandise. (See above).
  • Floor Merchandise are our “One-of-a-Kind” and “Limited Edition” divisions. These products are new and unique and sold directly off our sales floor. We provide our customers with an opportunity to fully inspect these items prior to purchase. Should we be unable to provide the Floor Merchandise in substantially the same condition, we will schedule a technician to come to your location to assess and repair the damage (must be reported within the initial 24-hour period. See LIMITATION OF REPAIR SERVICES below.) In the event we determine the Floor Merchandise cannot be returned to day-of-purchase condition we will replace the defective or damaged merchandise; if replacement is not possible then we will offer you a return for credit.
  • Clearance Merchandise are our “Dropped Deal” and “Clearance Zone” divisions. This is product noted as such on the price tag accompanying the merchandise. All sales of Clearance Merchandise are sold “AS-IS” and are final; we will not authorize a refund, exchange, return or repair (including delivery damage repair) on Clearance Merchandise product. We provide our customers with an opportunity to inspect all Floor Clearance Merchandise prior to purchase.

Furniture

Please inspect your product within 24 hours of product pick-up or delivery. Should you have any concerns, please visit our contact pagetext us, or call us at 1-800-768-0348. Keep in mind that every piece is unique, and natural materials vary from piece to piece. Slight variations and natural imperfections in wood grain, leather and fabric dye lots are normal. Delivery refusals are subject to a restocking fee of 15% of the purchase price.

For deliveries, please make sure the area is clear and ready to receive your new furniture. We begin processing your delivery 48 hours before we arrive, any changes or cancellations need to be made prior to that time. Orders canceled within 48 hours of scheduled delivery, attempted not-at-home deliveries, and on-the-road cancellations are subject to a 15% restocking fee.

Customer pick-up, orders are loaded in factory packaging. Some items will be boxed while others may be wrapped in plastic or a bag. Packaging can vary widely between products and factories. All items must be able to be loaded safely and securely inside of your vehicle or in the bed of a truck/trailer except for mattresses. We are happy to assist with loading the product. Please be prepared with the necessary materials to secure your purchase. The Dump Luxe Factory Outlet reserves the right to refuse to load your vehicle if we determine that your purchase cannot be transported safely or may be damaged in transit.

Mattresses, Foundations & Adjustable Bases:

All bedding sales are final. All of our mattresses, with the exception of mattresses sold on an “as-is” basis, come with a manufacturer’s warranty. We will assist our customers in submitting any claims under the manufacturer’s warranty. In the event the law tag is removed from the bedding, the warranty is automatically void.

Bedding Comfort Guarantee:

Certain bedding manufacturers offer a one-time comfort reselect option on their merchandise. See sales associates for details and applicability to your purchase. Comfort fees, pick-up and delivery fees will apply. Look here for more details.

  • Comfort guarantee is available for certain qualifying mattresses. See list below. All other mattresses, foundations and adjustable bases are final sales.
  • Comfort guarantee is good within 90 days of the initial purchase date for qualifying Tempur-Pedic and Stearns & Foster
  • National Line Mattresses. You must sleep on your new mattress for a minimum of 30 days.
  • Serta iComfort & Artic National Line Mattresses. You must sleep on your new mattress for a minimum of 30 days.
  • Comfort exchanges are a one-time opportunity. If you exchange your qualifying mattress for a different mattress, you cannot return or exchange again.
  • This one-time offer is for an exchange and not a refund.
  • If you choose a more expensive mattress, you will have to pay tax and delivery if applicable. All mattress products chosen for exchanges will be at regular selling prices and must be at least equal to the original selling price of the qualifying Comfort Guarantee mattress.
  • If you decide to exchange your mattress, the mattress cannot be damaged and must have the law tag attached. This includes, but is not limited to, stains, tears and punctures.
  • A $149.00 return fee and a $50.00 pick-up fee plus applicable tax and delivery will be charged against any in-store allowable credit.
  • Bedding accessories (i.e. bed pillows, sheets, protectors and adjustable bases) are not refundable, returnable, or exchangeable.

Rugs:

Rugs may be exchanged or returned subject to a restocking fee of 15% of the purchase price within seven (7) days from the date of customer pick-up or delivery. The restocking fee will be waived on one exchange for a rug of equal or greater price. Rugs are only delivered under our Swift & Simple delivery option (delivered to room of choice in manufacturers packaging). Open rug pads cannot be returned.

Manufacturing defects and reporting damage:

Most of the products that we sell come with a 1-year limited warranty which may cover defects in materials and workmanship. This one- year limited warranty begins from the date of your delivery and covers the cost of defective parts and materials. The customer will be responsible for the cost of labor and transportation. This limited warranty does not cover damage due to everyday use. Upholstery manufacturers do not guarantee their product for shrinkage, color fastness, feather migration in down product, or fabric pilling.

For customers who pick up their merchandise, any manufacturing defects must be reported within 24 hours of picking up. In the event you designate someone besides yourself to pick up or receive your merchandise, it is the responsibility of your designee to inspect and report any defects or damages; failure of your designee to do so will result in your having accepted the merchandise “AS-IS.” Once we have received your report of defect or damage, we will schedule a technician to come to your location to assess and repair the defect or damage that you reported within the initial 24-hour period. Transit damage is not covered.

Summary of Return, Exchange and Cancellation Policies: (All require pre-approval)

Stock Merchandise Floor Sample Special Orders Mattresses Rugs Clearance  
Return Within 24 hours of pick-up or delivery with 15% restocking fee. Sold AS-IS no returns. No returns. No returns. May be returned within 7 days with a 15% restocking fee. Sold AS-IS no returns.
Exchange Reported delivery damage or latent damage reported within 24 hours. No exchanges. No exchanges. Only approved by the vendor or a comfort guarantee Within 7 days for equal or greater value. No exchanges.
Cancellation Yes*, with no fee if cancellation is within 48 hours prior to delivery or pick-up. Yes*, with no fee if cancellation is within 48 hours prior to delivery or pick-up. No cancellations. Yes*, with no fee if cancellation is within 48 hours prior to delivery or pick-up. Yes*, with no fee if cancellation is within 48 hours prior to delivery or pick-up. Yes*, with no fee if cancellation is within 48 hours prior to delivery or pick-up.

Additional delivery fees may apply to all the above. Transit damage is not covered.

All Other Returns and Exchanges:

No two pieces of furniture are identical, so the wood grain, color and stitching of your furniture could vary from the pieces you saw on our showroom floor. Therefore, returns and exchanges will not be authorized for any reason other than manufacturing defects or delivery damage that cannot be restored. However, if unusual circumstances dictate an exception to this policy, then an authorized exchange or return will be subject to a restocking fee of 15% of the purchase price. Please contact The Dump Luxe Factory Outlet’s Customer Care Center for Service by text at 1-540-384-5041 or call 1-800-768-0348 to determine if an exception is available. All such exchanges and returns must be accompanied by a Returned Merchandise Authorization issued by The Dump Luxe Factory Outlet Customer Care Center. Merchandise that is not in substantially the same condition as when purchased cannot be exchanged or returned. Except as hereinafter provided, the customer is responsible for all costs related to returns and exchanges, including, but not limited to, delivery fees.

Refund Policy:

Refunds, where applicable, are processed in accordance with the following:

  • Cash - Refunded by check from The Dump Luxe Factory Outlet’s corporate office and sent to the customer's address on file, no later than 5 business days after merchandise return;
  • Check - Refunded by The Dump Luxe Factory Outlet’s corporate office and sent to the customer address of record 14 business days after the original sale;
  • Debit/Credit Cards - Refunded by the store no later than 5 business days after merchandise return;
  • In - House Financing - Credited by The Dump Luxe Factory Outlet’s corporate office within 3 business days after merchandise return;
  • All Other - See store Guest Service office for details.

Cancellations:

Orders that are cancelled by the customer within one day of scheduled pick-up or delivery shall be subject to a restocking fee of 15% of the purchase price. All other eligible cancellations will be entitled to a refund.

Any warranties applicable to any merchandise purchased pursuant to this order are restricted to any limited manufacturer’s warranties only. The Dump Luxe Factory Outlet hereby expressly disclaims all warranties, either express or implied, including but not limited to any implied warranty of merchantability or fitness for a particular purpose. There are no warranties which extend beyond the description, if any, on the face of this order. Furniture used in rental homes or commercial settings is sold as-is and is not covered under the manufacturer’s warranty.

Limitation Of Repair Services:

We may provide repair services on merchandise within the first year and past its applicable warranty period for a per visit fee plus the cost of parts and transportation required for product past the one-year limited warranty period. Contact our Customer Care Center for assistance by texting 1-540-384-5041 or call 1-800-768-0348.

Protection Plan:

A separate protection plan is offered and is provided by PROTECTALL. Please click here, to learn more about our accidental protection plan. To see terms and conditions for the PROTECTALL protection plans, select the plan below:

Dispute Resolution:

Any controversy, claim or dispute relating in any way to this purchase, directly or indirectly, shall be brought in Virginia state court in the jurisdiction in which you made the purchase, and you agree to the exclusive jurisdiction of the state courts of the jurisdiction in which you made the purchase. Your agreement with The Dump Luxe Factory Outlet concerning or relating to this purchase shall be governed by, and construed in accordance with, the laws of the state of Virginia. You agree that any claim for loss or damage that you bring against The Dump Luxe Factory Outlet in connection with this purchase must be instituted in Virginia state court in the jurisdiction in which you made the purchase within one (1) year of the date you incurred the alleged loss or damage, regardless of whether you were then aware of the alleged loss or damage. You agree to waive any right to a trial by jury in any action relating in any way to this purchase, directly or indirectly, and you agree that this waiver of any right to a trial by jury shall not be waivable by you or The Dump Luxe Factory Outlet. If you bring an action against The Dump Luxe Factory Outlet for any controversy, claim or dispute relating in any way to this purchase, directly or indirectly, and The Dump Luxe Factory Outlet prevails at any pre-trial dispositive motion, at trial, or at any subsequent appeal and/or retrial, you agree to reimburse The Dump Luxe Factory Outlet for the reasonable attorney’s fees and costs The Dump Luxe Factory Outlet incurs in defending itself in the action.

You shall not be entitled to recover from The Dump Luxe Factory Outlet any consequential or incidental damages, including without limitation, damages for loss of use, loss of time, or loss of profits or income. You expressly waive any right to collect damages in excess of the sales ticket and/or the cost to repair property damage (but only if reported prior to the driver leaving your property).

Entire Agreement:

These Terms and Conditions and the sales invoice contain the entire agreement and understanding of the parties concerning the transaction. These Terms and Conditions may not be modified, canceled, rescinded, or revoked, in whole or in part, except in writing and, in the case of The Dump Luxe Factory Outlet, signed by an officer of The Dump Luxe Factory Outlet. If any part hereof is determined to be invalid by a court of competent jurisdiction, the remaining Terms and Conditions will remain in full force and effect. No waivers or statements made by representatives of The Dump Luxe Factory Outlet will be binding unless set forth in writing.

THE DUMP LUXE FACTORY OUTLET SECURITY STANDARDS

Sept 2022

Security Standards

At The Dump Luxe Factory Outlet we not only stand behind our product, we also do our best to provide a safe and convenient online shopping experience. Our home furnishing professionals are standing by and will be happy to assist you at a moment's notice.

Secure Shopping Standards

We use encryption to transmit your credit card data to our credit card processor. This ensures that your data cannot be intercepted and read during transmission. Once your transaction is complete, we do not store your credit card information, ensuring that your credit card number cannot be obtained from The Dump Luxe Factory Outlet.

CVV (credit card security code)

In an effort to make your shopping experience as secure as possible, we require you to enter your credit card's 3- or 4-digit security code (CVV). Since this code can be found only on the card itself, providing it helps to prevent credit card fraud. For Discover, MasterCard and Visa, the CVV is a 3-digit number located on the back of the credit card. For American Express, the CVV is a 4-digit number located on the front of the credit card.

Safety of Your Information

Protecting the safety of your credit card and personal information is important to us.

We use Secure Sockets Layer (SSL) encryption technology from Cloudflare to protect the security of your credit card and personal information as they are transmitted to us. SSL is the gold standard in Internet encryption technology. It is a highly sophisticated method of scrambling data as it travels from your computer directly to our credit card processor's servers.

To make sure you are accessing our secure server before you submit personal financial information, look at the lower right-hand corner of your browser or in the address bar. If you see an unbroken key or a closed lock icon (depending on your browser), then SSL is active. To double-check for security, look at the URL or web address line of your browser. If you've accessed a secure server, the first characters of the address in that line should change from "http" to "https".

Some browser versions and some firewalls don't permit communication through secure servers like the ones we use to process orders at TheDump.com. If for any reason you cannot access the secure server, please feel free to text us or call us at 888-818-5922. Our home furnishing professionals are happy to assist you.

THE DUMP LUXE FACTORY OUTLET WEBSITE ACCESSIBILITY

Sept 2022

Americans with Disabilities Act (ADA)

The Dump Luxe Factory Outlet is committed to providing accessibility to and usability of our websites for all people with disabilities. It is our goal to provide a positive customer experience to all customers and we strive to promote accessibility and inclusion. We are continuing to take a variety of steps to further enhance the accessibility of our website, including ensuring compliance with the applicable elements of the World Wide Web Consortium’s – Web Content Accessibility Guidelines as they are amended over time.

Please be aware that our efforts are ongoing. If you have difficulty using or accessing any element of this website, please feel free to text us or call us at 888-818-5922 and we will work with you to provide the information, item, or transaction you seek through a communication method that is accessible for you or contact us here.

THE DUMP LUXE FACTORY OUTLET SERVICE & WARRANTY

Sept 2022

1-Year Limited Warranty

Most of the products that we sell come with a 1-year limited warranty which may cover defects in materials and workmanship. This 1-year limited warranty begins from the date of your delivery and covers the cost of defective parts and materials.

Protection Plan: A separate protection plan is offered and is provided by PROTECTALL. Please click here, to learn more about our accidental protection plan. To see terms and conditions for the PROTECTALL protection plans, select the plan below:

No Worries Service

  • 5-YEAR WORRY-FREE PROTECTION
    • Unlimited service on qualified accidents for 5 years*
    • Quick and easy online claim support
    • Free in-home professional service
    • Replacement of damaged piece if in-home professional cannot repair
    • Don’t use it? Don’t lose it!
      If no claim was made during the terms of the plan, the price you paid for your worry-free protection can be used toward your next purchase.
    • Click here to file a claim.
  • I’LL TAKE MY CHANCES
    • $100 fee per visit for in-home professional service
    • One (1) year limited warranty for manufacturer defects on qualified items
      • Clearance, one-of-a-kinds, and limited editions excluded.
    • As a customer, should you decide to take your chances, during the first year of the limited warranty, the following would apply:
      • At no charge The Dump Luxe Factory Outlet will assist you with your claim by reviewing the reported issue, including your submitted photos (as required).
      • Upon approval of your claim, our Customer Care Center will assist you in scheduling a service technician to your home for a one-time non-refundable fee of $100.00 per service claim. The fee must be paid before the appointment is scheduled.
      • Please refer to our Purchase Terms and Conditions for further information.

Limitation Of Repair Services:

We may provide repair services on merchandise within the first year and past its applicable warranty period for a per visit fee ($100) plus the cost of parts and transportation required for product past the 1-year limited warranty period. Contact our Customer Care Center for assistance by texting 1-540-384-5041 or call 1-800-768-0348.

The customer will be responsible for the cost of labor and transportation.

Mattress Warranty

Warranties on mattresses can vary between manufacturers and premium mattress collections. Click the name of your mattress brand to view the manufacturer warranty information.

Mattress/Bedding Comfort Guarantee:

Certain bedding manufacturers offer a one-time comfort reselect option on their merchandise. See sales associates for details and applicability to your purchase. Comfort fees, pick-up and delivery fees will apply. Look here for more details.

Exclusions

Any warranties applicable to any merchandise purchased pursuant to this order are restricted to limited manufacturer’s warranties only. We expressly disclaim all warranties, either express or implied, including but not limited to any implied warranty of merchantability or fitness for a particular purpose. There are no warranties which extend beyond the description, if any, on the face of this order. Furniture used in rental homes or commercial settings is sold as-is and is not covered under the manufacturer’s warranty.

We will not service merchandise that has been previously restored by an unapproved repair service or individual.

We only service merchandise that was purchased from The Dump Luxe Factory Outlet. Only approved vendor defects that cannot be corrected or restored will be exchanged. All such exchanges and returns must be accompanied by a Returned Merchandise Authorization issued by The Dump Luxe Factory Outlet Customer Care Center. Merchandise that is not in the same condition as when purchased cannot be exchanged or returned. Except as hereinafter provided, the customer is responsible for all costs related to returns and exchanges, including, but not limited to, delivery fees.

When replacement is authorized, the warranty term of the replacement merchandise will be limited to the remaining term of the original warranty.

THE DUMP LUXE FACTORY OUTLET RETURNS, EXCHANGES & CANCELLATIONS

Sept 2022

We want you to be satisfied!

Return, exchange and cancellation policies vary depending on type of product/item(s):

  • Regular stock
  • Floor Samples & One-of-a-Kind
  • Special order
  • Mattresses
  • Rugs
  • Clearance

Summary of Return, Exchange and Cancellation Policies: (All require pre-approval)

Stock Merchandise Floor Sample Special Orders Mattresses Rugs Clearance  
Return Within 24 hours of pick-up or delivery with 15% restocking fee. Sold AS-IS no returns. No returns. No returns. May be returned within 7 days with a 15% restocking fee. Sold AS-IS no returns.
Exchange Reported delivery damage or latent damage reported within 24 hours. No exchanges. No exchanges. Only approved by the vendor or a comfort guarantee Within 7 days for equal or greater value. No exchanges.
Cancellation Yes*, with no fee if cancellation is within 48 hours prior to delivery or pick-up. Yes*, with no fee if cancellation is within 48 hours prior to delivery or pick-up. No cancellations. Yes*, with no fee if cancellation is within 48 hours prior to delivery or pick-up. Yes*, with no fee if cancellation is within 48 hours prior to delivery or pick-up. Yes*, with no fee if cancellation is within 48 hours prior to delivery or pick-up.

Additional delivery fees may apply to all the above. Transit damage is not covered.

Cancellations

Orders that are cancelled by the customer within one day of scheduled pick up or delivery shall be subject to a restocking fee of 15% of the purchase price. All other eligible cancellations will be entitled to a full refund.

All Other Returns and Exchanges

No two pieces of furniture are identical, so the wood grain, color and stitching of your furniture could vary from the pieces you saw on our showroom floor. Therefore, returns and exchanges will not be authorized for any reason other than manufacturing defects or delivery damage that cannot be restored. However, if unusual circumstances dictate an exception to this policy, then an authorized exchange or return will be subject to a restocking fee of 15% of the purchase price. Please contact The Dump Luxe Customer Care Center for Service by text at 1-540-384-5041 or call 1-800-768-0348 to determine if an exception is available. All such exchanges and returns must be accompanied by a Returned Merchandise Authorization issued by Haynes Customer Care Center. Merchandise that is not in substantially the same condition as when purchased cannot be exchanged or returned. Except as hereinafter provided, customer is responsible for all costs related to returns and exchanges, including, but not limited to, delivery fees.

Rugs

Rugs may be exchanged or returned within 7 days with a 15% restocking fee. This can be applied to the purchase of another rug of equal or greater value. Open rug pads cannot be returned.

Mattresses

All mattress sales are final. The Dump Luxe Factory Outlet will assist in submitting claims for any mattress sold with a manufacturer’s warranty, except for mattresses sold on an “as-is” basis. We strongly recommend the use of a mattress pad to protect your bedding. Rips, tears or stains, or the removal of the law tag voids all manufacturer warranties. Open mattress protectors, pillows, or any bedding accessories may not be returned. We will assist our customers in submitting any claims under the manufacturer’s warranty.

Mattress Comfort Guarantee

Certain bedding manufacturers offer a one-time comfort reselect option on their merchandise. See sales associates for details and applicability to your purchase. Comfort fees, pick-up and delivery fees will apply.

To See The Full Sales Terms And Conditions Click Here.

THE DUMP LUXE FACTORY OUTLET BEDDING COMFORT EXCHANGE POLICIES

Sept 2022

Qualifying Serta iComfort & Arctic National Line Mattresses

  • RULES FOR USE OF COMFORT EXCHANGE
    • If you are unsatisfied with the comfort of your iComfort mattress (and you have slept on it for at least 30 days), you may exchange the mattress (within 120 days of the initial purchase date) for any like-product or above product that we have available.
    • Exchanges are permitted for comfort only. Any warranty issues are to be handled directly by Serta. You may contact them by use of the applicable information provided on your warranty card that is included with your mattress.
    • This policy allows for only the Serta iComfort mattress. Any other product offered within the initial purchase cannot be returned and the cost of any of these products will be deducted from your refund and/or store credit.
    • Adjustable bases are not refundable or returnable; all warranty claims are to be handled directly with the vendor. The warranty information guidelines are included with the adjustable base.
    • Comfort exchanges are a one-time opportunity.
    • Serta iComfort pillows are not refundable or returnable.
  • ADDITIONAL RULES
    • If you choose a more expensive mattress, you will have to pay tax and delivery if applicable. All mattress products chosen for exchanges will be at regular selling prices and must be at least equal to the original selling price of the Serta iComfort.
    • A $149.00 return fee and a $50.00 pick-up fee plus applicable tax and delivery will be charged against any in-store allowable credit.

Qualifying Tempur-Pedic and Stearns & Foster National Line Mattresses

  • RULES FOR USE OF COMFORT EXCHANGE
    • If you are unsatisfied with the comfort of your Tempur-Pedic mattress (and you have slept on it for at least 30 days), you may exchange the mattress (within 90 days of the initial purchase date) for any like-product or above product that we have available.
    • Exchanges are permitted for comfort only. Any warranty issues are to be handled directly by Tempur-Pedic. You may contact them by use of the applicable information provided on your warranty card that is included with your mattress.
    • This policy allows for only the Tempur-Pedic mattress. Any other product offered within the initial purchase cannot be returned and the cost of any of these products will be deducted from your refund and/or store credit.
    • Adjustable bases are not refundable or returnable; all warranty claims are to be handled directly with the vendor. The warranty information guidelines are included with the adjustable base.
    • Comfort exchanges are a one-time opportunity.
    • Tempur-Pedic pillows are not refundable or returnable.
  • ADDITIONAL RULES
    • If you choose a more expensive mattress, you will have to pay tax and delivery if applicable. All mattress products chosen for exchanges will be at regular selling prices and must be at least equal to the original selling price of the Tempur-Pedic.
    • A $149.00 return fee and a $50.00 pick-up fee plus applicable tax and delivery will be charged against any in-store allowable credit.

All Other Mattresses

  • There are no comfort exchanges offered on any other mattresses, foundations, or adjustable bases (except Serta iComfort national line and Tempur-Pedic national line).
  • All mattress sales are final. We will assist in submitting claims for any mattress sold with a manufacturer’s warranty.
  • We strongly recommend the use of a mattress pad to protect your bedding. Rips, tears or stains, or the removal of the law tag voids all manufacturer warranties.

Initially, your new mattress may feel firmer than the floor sample tested in our store location. Please keep this in mind as you sleep on your new mattress during the initial period of use. The materials will gradually conform to your individual weight and body temperature in order to give you your own individualized sleeping experience.

THE DUMP LUXE FACTORY OUTLET CERTIFICATE OF INSURANCE

Sept 2022

Certificate of Insurance for Deliveries

A certificate or proof of insurance from our delivery team may be provided so long as it is requested at least 5 to 7 days prior to your scheduled delivery date. We request that you obtain your buildings specific requirements for insurance.

How it works:

  1. Schedule your delivery a minimum of 5 days out
  2. Obtain your building’s requirements from your property management, HOA or building supervisor
    • Requirements must include:
      • Minimum required amounts for the following: General Liability, Worker’s Compensation, Comprehensive Auto Liability, Umbrella coverage
      • Certificate holder name and address
      • Any additional insured requirements

It is your responsibility to know if your property management requires a certificate of insurance for our drivers to gain access to the property to complete the delivery.

To avoid having to reschedule your delivery please notify your sales associate of your building requirement 5 to 7 days prior to your scheduled delivery.

If our drivers are not allowed access to successfully complete the delivery, you will be charged a 15% restocking fee and a redelivery fee.

Submit Request

THE DUMP LUXE FACTORY OUTLET SWEEPSTAKES

Sept 2022

“THE DUMP 2022 RATINGS AND REVIEWS” SWEEPSTAKES
OFFICIAL RULES AND REGULATIONS

NO PURCHASE OR PAYMENT OF ANY KIND IS NECESSARY TO ENTER OR WIN. A purchase does not improve your chances of winning.

The Dump 2022 Ratings and Reviews Sweepstakes (the “Sweepstakes”) is sponsored by Haynes Furniture Company, Incorporated d/b/a The Dump (the “Sponsor” or “The Dump”), having its principal place of business at 5324 Virginia Beach Blvd., Virginia Beach, VA 23462. The Sweepstakes entry period begins on March 16, 2022 at 12 AM Eastern Time and ends on December 31, 2022 at 11:59 PM Eastern Time (such period, the “Entry Period”). The Sweepstakes is governed by and subject in all respects to these Official Rules and Regulations (“Official Rules”).

1. HOW TO ENTER:

(a) Online/Email Opt-In: To enter the Sweepstakes online, visit the Sweepstakes website https://thedump.com/ (the “Sweepstakes Site”) during the Entry Period and enter your email address on the site pop-up referencing the Sweepstakes. By entering online and providing your email address, you consent to receive emails from or on behalf of Sponsor and/or its affiliates for informational purposes or to market their products. You may unsubscribe from such emails by following the “unsubscribe” instructions included in each email. Unsubscribing from such emails will not invalidate your entry into this Sweepstakes. All of the Sweepstakes information will be posted at the Sweepstakes Site throughout the Sweepstakes. Where a dispute arises with respect to any online entry, the entry will be deemed submitted by the holder of the e-mail account from which the entry was received. (b) Text Message: To enter the Sweepstakes by phone, visit any participating Dump retail location and use your mobile phone to text the code identified on the promotion’s point-of-sale advertisement to the phone number corresponding to the store location sharing such advertisement, which phone numbers are copied below:

The Dump - Deerfield, IL 1-847-582-4740
The Dump - Houston, TX 1-281-447-2250
The Dump - Lombard, IL 1-630-519-4800
The Dump - Dallas, TX 1-214-296-6200
The Dump - Phoenix, AZ 1-480-403-9800
The Dump - Atlanta, GA 1-404-442-1900
The Dump - Norfolk, VA 1-757-466-0166
The Dump - Hampton, VA 1-276-259-3084
The Dump - Richmond, VA 1-804-262-6480

By entering via text message, you consent to receive text messages made by or on behalf of the Sponsor and/or its affiliates for informational purposes or to market their products (and whether made through use of an autodialer or other means), which consent applies even if you have registered your phone number on the national Do Not Call registry. You may revoke your consent at any time, and such revocation will not invalidate your entry into this Sweepstakes. If you enter this Sweepstakes via text message, you may incur (and will be solely responsible for) a standard text message and/or data charge from your wireless service provider.

(c) Social Media: During the Entry Period, use your Twitter, Facebook or Instagram account to share a photo of one or more items purchased from The Dump and (1) include the hashtag #mydumpstyle and (2) tag The Dump’s social media account on such platform (@the_dump_furniture on Instagram and Facebook, and @The_Dump on Twitter). In order to make a valid entry, your post must include the hashtag and tag the applicable Dump social media account. Your social media account must be set to “unprotected” and/or “public” in order for your entry to be viewable by Sponsor. Any submission from a “private” or “protected” account will be deemed invalid. By entering via social media, you are consenting to receive direct messages from Sponsor via the applicable social media platform if you are selected as a potential winner. All social media entries are subject to the terms and conditions of the social media platform on which the entry is posted. Social media entries will not be judged. See Section 2, below, for additional entry restrictions and guidelines. (d) Review Invite: During the Entry Period, entrants making a purchase of any amount at a participating Dump retail location may receive an invite (via text message) to leave a review of The Dump on Google Reviews. Upon receipt of such invite, log in to your Google account (or create a free account if you have not already done so) and post a review of The Dump consisting of at least 50 characters. All reviews should be truthful and based upon your honest opinion and belief. Reviews will not be judged. See Section 2, below, for additional entry restrictions and guidelines. (e) Mail-In Method: If you do not wish to enter by any of the foregoing methods, you may enter the Sweepstakes by printing your name, address, city, state and zip code, telephone number and e-mail address on a standard size postcard and mailing it to: Haynes Furniture, Attn: Sweepstakes Administrator, 5324 Virginia Beach Blvd, Virginia Beach, VA 23462. The Sponsor will use phone numbers and e-mail addresses provided via the mail-in entry method for prize notification purposes only; however, eligibility to participate in the Sweepstakes is not dependent upon the entrant’s provision of this information. Mail-in entries must be received by the last day of the Entry Period; any mail in entries received after the last day of the Entry Period will not be eligible to be included in the Sweepstakes and shall be disregarded. (f) General: Participants in the Sweepstakes may enter only once per entry method during the Entry Period. (Note: If only one entry is allowed, there is a limit of one entry per person and per household, regardless of method of entry. Duplicate entries from the same cell phone number/social media account/email address/person/household will be automatically eliminated without notice to the entrant.) The Sponsor is not responsible for incomplete, late, lost, illegible, misdirected or postage-due entries, or for any technical malfunction, lost/delayed data transmission, omission, interruption, deletion, defect, or line failure in connection with any telephone network, computer equipment, software or any combination thereof, or for any other error (human, technical or otherwise), that may occur in the processing of Sweepstakes entries. Entries are void if unreadable, inaccurate, incomplete, mutilated, tampered with, forged, produced by robotic, automatic, programmed, mechanical or similar entry methods or otherwise irregular in any way and/or not in compliance with these Official Rules. Proof of submitting an entry to the Sweepstakes will not be deemed to be proof of the Sponsor’s receipt of that entry. All entries become the exclusive property of the Sponsor and will not be acknowledged or returned.

2. SUBMISSION GUIDELINES AND RESTRICTIONS:

By submitting an entry via social media (in accordance with Section 1(c), above) or Google Reviews (in accordance with Section 1(d), above), you accept and agree to comply with (1) our Content-Sharing Terms and Conditions available at https://thedump.com/content-sharing, and (2) the following additional terms: (a) Your entry may be posted across any or all of Sponsor’s digital and social assets, at Sponsor’s discretion. You grant to Sponsor full right and power to copy, publish, broadcast, display, distribute, use, edit, translate, alter, combine with other material, reuse and adapt any or all portions of the entry and the contents thereof, in any way and for any purpose whatsoever in the sole discretion of Sponsor, at any time, now or in the future, in any media now known or hereafter devised throughout the world in any manner whatsoever and for any purpose without notice or compensation to entrant. By granting permission for such use, you expressly release Sponsor from and against any claims arising out of production, distribution, publication, broadcast, or exhibition of the submitted entry. (b) You warrant and represent that your entry does not infringe upon the copyrights, trademarks, rights of privacy, publicity or other intellectual property or other rights of any person or entity. Each entrant will indemnify and hold harmless, the Sponsor from any claims to the contrary. Any entrant whose work includes likenesses of third parties or contains elements not owned by the entrant (such as, but not limited to, depictions of persons, buildings, trademarks or logos) must be able to provide legal releases for such use including the Sponsor’s use of such entry, in a form satisfactory to Sponsor, upon request, prior to awarding of prize. If the Sponsor, at any time during the Entry Period, receives a complaint (including but not limited to a cease and desist letter, general letter of complaint, etc.) alleging intellectual property infringement in an entry, the Sponsor reserves the right to remove such entry and entry will be deemed void and ineligible to receive a prize. (c) Entries must meet the following content quality guidelines, as determined by Sponsor in its sole discretion: (a) cannot be sexually explicit or suggestive, unnecessarily violent or derogatory of any ethnic, racial, gender, political, religious, professional or age group, profane or pornographic, or contain nudity; (b) cannot promote alcohol, marijuana, illegal drugs, tobacco, vaping, firearms/weapons (or the use of any of the foregoing), any activities that may appear unsafe or dangerous, or any particular political agenda or message; (c) cannot be obscene or offensive, or endorse any form of hate or hate group; (d) cannot promote terrorist acts or violence; (e) cannot communicate messages or images inconsistent with the positive images and/or goodwill to which the Sponsor wishes to associate; and (f) cannot depict, and cannot itself, be in violation of any law.

In the event of any conflict between this Section 2 and the Content-Sharing Terms and Conditions, the more restrictive provision shall govern.

3. ELIGIBILITY:

The Sweepstakes is open to any individual who is, as of the beginning of the Entry Period, (a) a legal resident of the U.S. (the “Eligibility Area”); and (b) 18 years of age or older. Employees, officers, directors and agents (and their immediate families, regardless of where they live, and members of the same households, whether related or not) of the Sponsor or the prize provider and their respective divisions, affiliates, subsidiaries, agents and advertising agencies are not eligible to participate in the Sweepstakes or to win any prize. VOID OUTSIDE OF THE ELIGIBILITY AREA AND WHERE PROHIBITED OR RESTRICTED BY LAW. All applicable federal, state and local laws and regulations apply.

4. PRIZES:

One (1) prize winner (the “Prize Winner”) will receive a Dump gift card in the amount of $2,000 (the “Prize”). The total approximate retail value of the Prize is $2,000. The Prize is subject to certain restrictions and qualifications of the Sponsor. Except where otherwise expressly noted in these Official Rules, the selection of all vendors, prizes, products and services is at the Sponsor’s sole and absolute discretion. Prizes (and/or any portion thereof) are non-transferable and non-exchangeable. No substitutions or cash redemption of prizes are permitted except that the Sponsor retains the right to substitute the cash value of the Prize. Additional restrictions may apply.

5. PRIZE DRAWING:

The potential Prize Winner will be selected in a random drawing from all entries received that are otherwise eligible for the Sweepstakes. Odds of winning depend on the number of eligible entries received and are equal regardless of method of entry. Purchase of any merchandise does not improve odds of winning. The drawing will be held on or about January 12, 2023 and will be conducted by the Sponsor, whose decisions shall be final and binding. The potential Prize Winner will be notified on or about January 19, 2023 by email, phone, or direct message on the social media platform on which the entry may have been received. Failure of the potential Prize Winner to respond within seventy-two (72) hours after such notification may result in disqualification and the selection of an alternate Prize Winner. An alternate Prize Winner will be selected in the event that for any reason the Prize cannot be awarded to the first, or any subsequent alternate, potential Prize Winner drawn.

6. CONDITIONS, DISCLAIMERS AND LICENSE:

By entering the Sweepstakes, each entrant agrees to and shall be bound by these Official Rules and by all decisions of the Sponsor and agrees to and shall comply with all applicable federal, state and local laws and regulations. In the event of non compliance, an alternate Prize Winner may be selected. The decisions of the Sponsor are final on all matters of fact, interpretation, eligibility, procedure and fulfillment, and all other matters, with respect to the Sweepstakes. If the Sweepstakes is hosted or advertised at or on any social media webpage or account of Sponsor, you understand that the Sweepstakes is in no way sponsored, endorsed or administered by, or associated with any applicable social media provider, such as Facebook, Twitter or Instagram.

The Sponsor makes no warranties, and hereby disclaims any and all warranties, express or implied, concerning the Sweepstakes and any Prize awarded or made available in connection with the Sweepstakes. Although the Sponsor will attempt to ensure the integrity of the Sweepstakes, the Sponsor is not responsible for the actions of entrants or other individuals in connection with the Sweepstakes, including entrants’ or other individuals’ attempts to circumvent these Official Rules or otherwise interfere with the administration, security, fairness, integrity or proper conduct of the Sweepstakes. The Sponsor is not responsible for injury or damage to any entrant’s or to any other person’s computer(s) or other equipment related to or resulting from participation in the Sweepstakes or downloading materials from or using the Sweepstakes Site. If, for any reason, the Sweepstakes is not capable of running as planned by reason of damage from computer virus, worms, bugs, tampering, unauthorized intervention, fraud, technical limitations or failures, strikes, industry conditions, bankruptcy or liquidation, marketplace demands, applicable law, unforeseen obstacles or any other causes that, in the sole discretion of the Sponsor, could corrupt, compromise, undermine or otherwise affect the administration, security, fairness, integrity, viability or proper conduct of the Sweepstakes, the Sponsor reserves the right in its sole and absolute discretion to modify these Official Rules and/or to cancel, terminate, modify or suspend all or any part of the Sweepstakes and to select a winner from among all eligible entries received up to the time of such cancellation, termination, modification or suspension, as applicable.

All taxes (including without limitation Federal, state and local taxes) payable or otherwise owed in connection with any Prize, and the reporting consequence thereof, are the sole responsibility of the Prize Winner. The Prize Winner, at the sole discretion of the Sponsor, shall be required to sign a notarized affidavit of eligibility and compliance with these Official Rules, liability release, publicity release, address verification and other registrations and participation information requested by the Sponsor (in each case unless prohibited by law). You are not a Prize Winner until your submission(s) is validated. Failure to complete, sign and return all required documents within fourteen (14) days after delivery to the potential Prize Winner’s listed address, or return of a Prize as undeliverable, may at the sole discretion of the Sponsor result in disqualification and selection of an alternate Prize Winner.

By entering the Sweepstakes, unless prohibited by law, each Prize Winner consents to use of his/her respective name, voice, photograph and/or likeness for advertising or publicity purposes for this and similar promotions without compensation, and each Prize Winner may be required to provide a signed release acknowledging such consent. Moreover, by entering the Sweepstakes, unless prohibited by law, each Prize Winner hereby grants to the Sponsor, and its respective licensees, affiliates and assigns, the right to print, publish, broadcast and use, worldwide in any media now known or hereafter developed, the Prize Winner’s respective name, likeness (actual or simulated), voice (actual or simulated) and biographical information as news or information and for advertising and promotional purposes, in each case without additional consideration, and in connection therewith agrees to appear for, or provide biographical information for use in, any presentation or other activity, which may include filming/audio/video/electronic or other recordings and/or interviews, as may be determined from time to time by the Sponsor in its sole discretion.

7. CONDUCT:

THESE OFFICIAL RULES WILL BE POSTED AT THE SWEEPSTAKES SITE THROUGHOUT THE ENTRY PERIOD. BY ENTERING AND PARTICIPATING IN THE SWEEPSTAKES, ENTRANTS (A) FULLY AND UNCONDITIONALLY AGREE TO BE BOUND BY THESE OFFICIAL RULES AND BY ALL DECISIONS OF THE SPONSOR (WHICH DECISIONS SHALL BE FINAL AND BINDING IN ALL RESPECTS), INCLUDING, WITHOUT LIMITATION, DECISIONS REGARDING ELIGIBILITY, PRIZE WINNER AND THE INTERPRETATION OF THESE OFFICIAL RULES; AND (B) REPRESENT AND WARRANT THAT ALL INFORMATION PROVIDED BY THE ENTRANT IN CONNECTION WITH THE SWEEPSTAKES IS TRUE, ACCURATE AND COMPLETE.

THE SPONSOR RESERVES THE RIGHT, AT ANY TIME AND AT ITS SOLE DISCRETION, TO DISQUALIFY AND/OR DEEM INELIGIBLE TO PARTICIPATE IN THE SWEEPSTAKES, OR ANY FUTURE SWEEPSTAKES OR OTHER PROMOTIONS OF THE SPONSOR, ANY INDIVIDUAL IT SUSPECTS: (i) TO BE TAMPERING WITH THE ENTRY PROCESS OR THE OPERATION OF THE SWEEPSTAKES OR THE SWEEPSTAKES SITE; (ii) TO BE ACTING IN VIOLATION OF THESE OFFICIAL RULES OR THE SWEEPSTAKES SITE’S TERMS OF SERVICE, PRIVACY POLICY OR OTHER TERMS, CONDITIONS OR GUIDELINES; (iii) TO BE ACTING IN BAD FAITH OR IN A DISRUPTIVE MANNER, OR WITH THE INTENT TO ANNOY, ABUSE, THREATEN OR HARASS ANY OTHER PERSON; (iv) TO HAVE FAILED TO AGREE TO THESE OFFICIAL RULES; OR (v) TO BE IN VIOLATION OF THESE OFFICIAL RULES. ANY ATTEMPT BY AN ENTRANT OR ANY OTHER INDIVIDUAL TO DELIBERATELY DAMAGE ANY INTERNET SITE OR UNDERMINE THE LEGITIMATE OPERATION OF THE SWEEPSTAKES IS A VIOLATION OF THESE OFFICIAL RULES AS WELL AS CRIMINAL AND CIVIL LAWS. IF THE SPONSOR BELIEVES OR BECOMES AWARE THAT SUCH AN ATTEMPT HAS BEEN, IS BEING OR WILL OR MAY BE MADE, THE SPONSOR RESERVES THE RIGHT TO SEEK REMEDIES AND DAMAGES FROM ANY RESPONSIBLE ENTRANT(S) AND OTHER RESPONSIBLE INDIVIDUAL(S) IN THE ATTEMPTED DAMAGE TO THE FULLEST EXTENT PERMITTED BY LAW, INCLUDING WITHOUT LIMITATION CRIMINAL PROSECUTION.

8. RELEASE:

BY ENTERING THE SWEEPSTAKES, ALL ENTRANTS HEREBY RELEASE, HOLD HARMLESS AND INDEMNIFY THE SPONSOR, ANY PRIZE PROVIDER AND ANY SOCIAL MEDIA SERVICE PROVIDER FROM AND AGAINST ANY AND ALL LOSSES, DAMAGES, RIGHTS, CLAIMS, AND ACTIONS OF ANY KIND ARISING IN WHOLE OR IN PART, DIRECTLY OR INDIRECTLY, FROM THE SWEEPSTAKES OR PARTICIPATION IN ANY SWEEPSTAKES-RELATED ACTIVITY (INCLUDING WITHOUT LIMITATION THE REMOVAL FROM THE SWEEPSTAKES SITE OF, OR DISCONTINUATION OF ACCESS TO, ANY MATERIALS), OR RESULTING DIRECTLY OR INDIRECTLY FROM ACCEPTANCE, POSSESSION, USE OR MISUSE OF, OR PARTICIPATION IN, ANY PRIZE AWARDED IN CONNECTION WITH THE SWEEPSTAKES, INCLUDING WITHOUT LIMITATION PERSONAL INJURY, DEATH AND/OR PROPERTY DAMAGE, AS WELL AS ANY AND ALL CLAIMS BASED ON PUBLICITY RIGHTS, DEFAMATION AND/OR INVASION OF PRIVACY.

9. LIMITATION OF LIABILITY:

IN ADDITION TO AND NOT IN LIMITATION OF THE TERMS OF THE FOREGOING RELEASE, IN NO EVENT WILL THE SPONSOR, ANY PRIZE PROVIDER OR ANY SOCIAL MEDIA SERVICE PROVIDER BE RESPONSIBLE OR LIABLE TO ANY PERSON OR ENTITY FOR ANY DAMAGES OR LOSSES OF ANY KIND, INCLUDING WITHOUT LIMITATION DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, ARISING OUT OF ANY ACCESS TO AND/OR USE OF THE SWEEPSTAKES SITE, THE DOWNLOADING FROM AND/OR PRINTING OF MATERIAL FROM THE SWEEPSTAKES SITE, THE REMOVAL FROM THE SWEEPSTAKES SITE OF, OR DISCONTINUATION OF ACCESS TO, ANY MATERIALS, OR THE ACCEPTANCE, POSSESSION, USE OR MISUSE OF, OR ANY HARM RESULTING FROM THE ACCEPTANCE, POSSESSION, USE OR MISUSE OF, OR PARTICIPATION IN, ANY PRIZE AWARDED IN CONNECTION WITH THE SWEEPSTAKES, INCLUDING WITHOUT LIMITATION PERSONAL INJURY, DEATH AND/OR PROPERTY DAMAGE, AS WELL AS ANY AND ALL CLAIMS BASED ON PUBLICITY RIGHTS, DEFAMATION AND/OR INVASION OF PRIVACY. WITHOUT LIMITING THE FOREGOING, THE SWEEPSTAKES, ALL PRIZES AND ALL MATERIALS PROVIDED ON OR THROUGH THE SWEEPSTAKES SITE ARE PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.

10. GOVERNING LAW:

The Sweepstakes and these Official Rules are governed by and shall be construed in accordance with the substantive laws of the Commonwealth of Virginia applicable to contracts made and performed entirely in Virginia. All applicable federal, state, and local laws and regulations apply.

11. MISCELLANEOUS:

(a) Dates and Deadlines: Because of the unique nature and scope of the Sweepstakes, the Sponsor reserves the right, in addition to those other rights reserved herein, to modify any date(s) or deadline(s) set forth in these Official Rules or otherwise governing the Sweepstakes. (b) Privacy: Information submitted in connection with the Sweepstakes will be treated in accordance with these Official Rules and Sponsor’s Privacy Policy (as may be amended from time to time); provided, that in the event of any conflict between these Official Rules and such Privacy Policy, the terms and conditions of these Official Rules shall prevail. (c) Severability; Headings: If any provision of these Official Rules is found to be unlawful, void or for any reason unenforceable, then that provision shall be deemed severable from these Official Rules and shall not affect the validity and enforceability of any remaining provisions. Headings and captions are used in these Official Rules solely for convenience of reference and shall not be deemed to affect in any manner the meaning or intent of these Official Rules or any provision hereof. (d) Winner: To receive the name of the Prize Winner, send a self-addressed stamped envelope after January 12, 2023 to: Haynes Furniture, Attn: Sweepstakes Administrator, 5324 Virginia Beach Blvd, Virginia Beach, VA 23462. Requests for Winner List must be received by January 19, 2023. WA and VT residents may omit return postage.

[end]

THE DUMP LUXE FACTORY OUTLET WEBSITE CONTENT SHARING

Sept 2022

 

Content Sharing

Content-Sharing Terms and Conditions

 

The Dump Luxe Factory Outlet Content Release

At The Dump Luxe Factory Outlet, we love seeing where our products end up, how they are used and styled and how great they look in our customers’ homes. We would love the opportunity to share your customer-generated content on, among other things, our social media pages, website, promotional and marketing materials, and in-store displays. By sharing your Content (defined below) with the hashtag, #DumpShare, or #mydumpstyle (each, a “Consent Hashtag”) or otherwise responding to our request to share your content with any Consent Hashtag, you acknowledge that you have read, understand and accept these Content-Sharing Terms and Conditions and certify that you are at least 18 years of age.

Content: By sharing your Content with a Consent Hashtag or otherwise responding to our request to share your Content with a Consent Hashtag , you hereby grant to The Dump Luxe Factory Outlet, and its and their affiliates, subsidiaries, successors, assigns, advertising and promotional agencies, and their agents and representatives (collectively, “The Dump Luxe Factory Outlet”), a perpetual, unrestricted, royalty-free, fully transferable, sublicensable, worldwide right and license to use, publish, copy, display, broadcast, edit, modify and distribute any materials, content, illustrations, written reviews, photos, videos, or comments provided by you, and all information relating to the same (hereinafter, “Content”), including Content bearing your name, voice, image, likeness, and/or any other identifiable representation of yourself (collectively, “Your Likeness”) for any purpose and without any notice or compensation to you. The Content may appear in any form, style, color or medium whatsoever now known or later developed (including, without limitation, photographs, videotapes, films, sound recordings, software, drawings, prints, broadcast, in-store displays, internet, email, catalog and electronic media). By granting permission for such use, you expressly release The Dump Luxe Factory Outlet from and against any claims arising out of production, distribution, publication, broadcast, or exhibition of the Content.

Warranties and Representations: By responding to our request to share your Content with any Hashtag, you warrant and represent that: (a) you are the author of the Content and own all rights to use it or, alternatively, have the right to grant us the rights described above; (b) you have paid or will pay in full any fees or other payments that may be related to the use of the Content; (c) the Content does not infringe upon the copyrights, trademarks, rights of privacy, publicity or other intellectual property or other rights of any person or entity; (d) publication of the Content via various media, including, but not limited to, social media pages, websites and in-store displays, will not infringe on the rights of any third parties; (e) you have obtained permission from all persons whose name, voice, image, likeness and/or any other identifiable representation are included in the Content. You will indemnify, defend and hold harmless The Dump Luxe Factory Outlet from any and all losses, damages, rights, claims, and actions of any kind arising in whole or in part, directly or indirectly, from the Content or use thereof by The Dump Luxe Factory Outlet.

Reservation of Rights: The Dump Luxe Factory Outlet reserves the right to alter, modify or otherwise change the Content, in its sole discretion. You hereby waive any right you may have to inspect or approve the finished Content or any part of the Content that incorporates Your Likeness.