The Dump Delivery Services
Local Delivery
Our low-cost delivery option available to residences within 100 miles of our store and warehouse locations.
Outer Market Delivery
Nationwide delivery available to anywhere within the continental US outside of our local delivery areas.
Included in our Local and Outer Market Delivery Services:
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- In-home setup and assembly of furniture in the designated room of your choice
- Inspection of all product prior to loading of delivery, unless requested to leave product in factory packaging
- Removal of all packing materials
- Enhanced sanitation practices; to include face masks and gloves worn throughout loading and delivery process and foot protectors, upon request, during in-home delivery process
- An automated call will be sent the day prior to delivery with 3-hour delivery timeframe
- A call the day of delivery when drivers are en route with estimated time of arrival
- Mattress and Foundation removal available for an additional fee
In-Store Pickup
Convenient, safe and free curbside pickup, available through select store locations and local distribution centers.
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- Once order has been placed, a customer service agent will contact you to let you know when your order is ready for pick-up
- The purchaser as assigned on the billing address must be present at time of pickup with valid ID and credit cart used for purchase as verification
- Customer is solely responsible for safe loading and transportation of pickup merchandise
Direct Ship
Free nationwide shipping available for select items shipped directly from our manufacturing partners via select third party shipping vendors including Fedex, UPS and USPS.
For more information on our delivery services please visit our Delivery Information page, or feel free to reach out to our customer service team via Chat, email at ecommerce@thedump.com or via phone at 888-818-5922.
Returns and Exchanges
All sales, excluding select mattresses, are final. Exchanges or cancellations are available on a case by case basis depending on the purchase and may be subject to a restocking fee.
For more information, please visit our E-Commerce Sales Terms and Conditions and Return and Exchange Policy pages, or feel free to reach out to our customer service team via Chat, email at ecommerce@thedump.com or via phone at 888-818-5922.
